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Articles Chris is Reading
How to Follow Your Dreams and Get Happier https://t.co/JsvTIumpun
Third of consumers unable to pay credit card bills – Credit Connect https://t.co/u2ADJwxdqE
Digitizing Isn’t the Same as Digital Transformation https://t.co/Q48i517PC5
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Monthly Archives: December 2016
Remember the call centre… the next wave of opportunity?
There has been plenty of discussion recently regarding automation in the collections and recoveries industry. In many companies there has been intense pressure to reduce costs and increase compliance/control, whilst maintaining excellence in customer experience. It has been a trend; one … Continue reading